Frequently Asked Questions

Orders are processed within 2–4 business days, and you can expect to receive your parcel within 7 days of placing the order.

Yes! We offer free shipping on all orders, with no minimum purchase required.

Once your order has been shipped, we will provide you with a tracking number to follow your parcel’s journey.

If you’ve entered the wrong shipping address, please contact us immediately to correct it before the item ships. Once the order is processed, we are unable to make changes.

If your package is lost or damaged, please contact us right away. We will investigate the issue and either resend the item or offer a refund.

Currently, we do not offer express or urgent shipping options. All orders are shipped using standard delivery.

Yes, we offer a 7-day return and refund policy. If you’re not happy with your purchase, please contact us within 7 days to request a return or refund.

Please note that product images on our website are AI-generated, so there may be slight variations between the images and the actual product.